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1. My institution has a subscription to a Society for Endocrinology (SfE) Journal(s), and access to this(these) journal(s) online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

   Your institutional subscription has not yet been activated

   The person who "activated" the online subscription did not enter in all needed IP addresses for your institution

   The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server

   What should I do?

   1. Send us Feedback so we can begin to diagnose the problem.
   2. Talk to your librarian, and let them know you are having trouble.

2. My library subscribes to the paper version of a SfE Journal(s), and I can't get access to it(them) online. Why?

   Your institution has not yet activated its institutional subscription to this(these) journal(s) online. All subscribers to the paper journal also receive access to the online journal. Notify your library that you would like access to the this(these) journal(s) online, and encourage your librarian to activate the online subscription.

3. Who from my institution can access SfE Journal(s) online?

   The subscription fee allows for unrestricted internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to SfE Journals online.

4. What is an Institution?

   For the most part, an institutional subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site. For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

5. How will this work?

   When someone attempts to use SfE Journal(s) online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access Society for Endocrinology journal(s) online simultaneously.

   If readers wish to access SfE Journal(s) online from computers that are not part of your institutional network (e.g. through dial-in or telnet through a commercial Internet service provider) they can only do so with junior membership of the Society for Endocrinology. Online access to Endocrine-Related Cancer is also available via this route with a personal subscription. Readers will be unable to access Journal of Endocrinology and Journal of Molecular Endocrinology via this route.

6. What subscription packages are available?
   SfE members

   Junior SfE members

   Individuals

   Institutions

7. How can I tell if my institution has subscribed to a SfE Journal(s) online

   If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

   If your institution has not subscribed recommend these journals to your institutional library. If you wish to take advantage of the additional services available to junior members of the Society for Endocrinology, you can choose to access SfE Journal(s) online with a junior member subscription to the Society for Endocrinology.

8. Can my institution subscribe only to the electronic version?

   Yes

9. Will we still be able to get the paper version? And for how long?

   Yes, institutions and individuals will be able to receive the paper version for the foreseeable future.

10. If our subscription to a SfE Journal(s) online expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

    Yes, when you buy a subscription to a Society for Endocrinology journal(s) online , you have access to all years of the database.

11. How can I access a SfE Journal(s) online if I am not an SFE member and I don't have access through an institutional subscription?

    You may purchase Endocrine-Related Cancer online as an individual subscriber or, for access to all three Society for Endocrinology journals online, you may wish to apply for SFE junior membership. Without a subscription you have access to the Tables of contents, abstracts, review articles, PDFs (and full text where available) of articles published more than 2 years ago, and full text searching (but not full text viewing) at no cost and without having to register. If your institution has not subscribed recommend these journals to your institutional library.

Still have questions?

For further information, please contact:

Society for Endocrinology
22 Apex Court
Woodlands
Bradley Stoke BS32 4JT, UK
Tel: +44 (0)1454 642220
Fax: +44 (0)1454 642201
Email
Office hours are 0900 to 1700, UK time